We answer to a good night’s sleep®.

Since we’re a family business, we hold ourselves to a higher standard: our family’s standard. We’re guided by our values, and a good night’s sleep is the best indicator of how we’re doing.

Customer Service 

Changing times mean new challenges when raising children—trust us, we know. In a world of things that go bip and bop, we’re looking for the balance that parents need just to make it through the day with our sanity intact.  

We constantly work to bring you the best quality of product for the best price. We believe in the life of our products and work to design things that will last. If anything doesn't do what we say it's going to do, let us know.  

Contact Info:

Prince Lionheart, Inc.
2421 South Westgate Road
Santa Maria, CA 93455
phone: 805.922.2250
fax: 805.922.9442

Consumer Warranty Claim Form

  • Section A - Claim Information
  • Model number can be located in the upper right corner of the package, the tag for stuffed articles or on the bottom of molded plastic products.

  • Date Code can be located on the sticker on the bottom of the product.


  • Section B - Your Information
  • Please help us improve our products by providing your feedback:

* required fields


 

Important notes about Prince Lionheart’s warranty and return policy:

We stand behind our products and offer a 1 year limited warranty for manufacturing defects. This warranty does not provide coverage for products that are damaged as a result of misuse or abuse. If you believe your product is not working properly, please contact us and we will be happy to replace any part or product determined to be defective. We may require proof of purchase, photos, or return of the product in question for repair or replacement. Please do not send us defective products or parts unless we request you to do so.



Customer Service Contact:
customerservice@princelionheart.com
800-544-1132
805-922-2250

Or send us a note below:

Contact Us

Have a Kudo or a complaint? We want to hear from you!

Contact Information

* Required Fields

Download PDF form here and return this completed form to:
By mail:
Prince Lionheart
2421 South Westgate Road
Santa Maria, CA 93455
By Fax: (805) 922-9442
By Email: customerservice@princelionheart.com